Product Safety & Use Disclaimer

Effective Date: 01-27-2026

High Kountry Pet LLC is committed to offering quality pet products. However, pet owners are responsible for ensuring products are used safely and appropriately.

By purchasing from High Kountry Pet LLC, you agree to the following:

1. Pet Supervision Required

All treats, chews, toys, and pet products should be used under appropriate supervision.

Pets should never be left unattended while consuming treats, chewing products, or using toys.

2. Choking & Injury Risk

Some pet products, including natural chews and bones, may present choking hazards or risk of injury.

Pet owners are responsible for:

  • Selecting products appropriate for their pet’s size and chewing habits

  • Removing small or broken pieces

  • Discontinuing use if the product becomes damaged

High Kountry Pet LLC is not responsible for injury, choking, or digestive issues resulting from improper supervision or misuse.

3. Food & Treat Disclaimer

All pets are different. Some pets may have:

  • Allergies

  • Food sensitivities

  • Digestive issues

Before introducing a new treat or food item:

  • Review ingredients carefully

  • Introduce gradually

  • Monitor your pet for adverse reactions

If your pet experiences vomiting, diarrhea, allergic reactions, or other symptoms, discontinue use immediately and consult a licensed veterinarian.

High Kountry Pet LLC is not liable for allergic reactions, food sensitivities, or health conditions arising from product use.

4. Raw & Natural Products

Natural and minimally processed treats may vary in:

  • Size

  • Shape

  • Color

  • Texture

This is normal and does not indicate a defect.

Natural products may splinter or break depending on your pet’s chewing behavior. Always monitor your pet during use.

5. Product Information

Product descriptions provided on our website are for informational purposes only.

They are not intended to:

  • Diagnose

  • Treat

  • Cure

  • Prevent any disease

Statements regarding pet health have not been evaluated by the Food and Drug Administration (FDA).

Always consult your veterinarian regarding your pet’s dietary needs or medical conditions.

6. Storage & Handling

Pet food and treats should be stored according to the manufacturer’s instructions.

Improper storage may impact product freshness and safety.

High Kountry Pet LLC is not responsible for issues resulting from improper storage after delivery.

7. Limitation of Liability

To the fullest extent permitted by law, High Kountry Pet LLC shall not be liable for:

  • Injury

  • Illness

  • Allergic reactions

  • Choking incidents

  • Dental damage

  • Property damage

arising from the use or misuse of products purchased from our store.

By purchasing and using our products, you accept full responsibility for your pet’s supervision and care.

8. International Orders

Customers are responsible for ensuring products comply with local import and animal safety regulations in their country.

We are not responsible for regulatory issues outside the United States.

9. Contact Information

High Kountry Pet LLC
6400 MacCorkle Ave
St Albans, WV 25177
Email: highkountrypet@gmail.com
Phone: 304-729-4953

If you have questions about a product before purchase, please contact us.